So it seems that Microsoft has gotten a LOT of press over this... Sony is picking it up now... how have survival rates been for the Wii?
My optical reader died in my Wii after about 18 months or so, outside of warranty. It just started making a clicking sound and would no longer load discs. I had read that this has happened to several of the consoles.
My wife contacted Nintendo and they agreed to repair it at no cost. They emailed us a shipping label for FedEx, repaired it, and sent it back. They even extended the warranty for another year. So, I am not sure about the survival rates, but I can say that Nintendo has it right when there is a known problem with their system and their customer service is fantastic.
Slashdot Mirror
So it seems that Microsoft has gotten a LOT of press over this... Sony is picking it up now... how have survival rates been for the Wii?
My optical reader died in my Wii after about 18 months or so, outside of warranty. It just started making a clicking sound and would no longer load discs. I had read that this has happened to several of the consoles. My wife contacted Nintendo and they agreed to repair it at no cost. They emailed us a shipping label for FedEx, repaired it, and sent it back. They even extended the warranty for another year. So, I am not sure about the survival rates, but I can say that Nintendo has it right when there is a known problem with their system and their customer service is fantastic.