That site was a complete usability nightmare. I tried ordering 3 times from there and gave up in complete frustration with their navigation and my browser crashing. With the money that was poured into that company, they could have hired Jakob "Mr Usability" Nielsen himself to consult on the project. They chose to go all flashy (pun intended) instead. The BBC article quotes them as saying it was "too advanced". Yeah, right.
Slashdot Mirror
That site was a complete usability nightmare. I tried ordering 3 times from there and gave up in complete frustration with their navigation and my browser crashing. With the money that was poured into that company, they could have hired Jakob "Mr Usability" Nielsen himself to consult on the project. They chose to go all flashy (pun intended) instead. The BBC article quotes them as saying it was "too advanced". Yeah, right.