I don't think he was trying to generalize all field techs. However I do think $10/hr sounds a bit low. One of my friends works for a company that uses outsourced techs for "special" happenings to their Citrix servers (the day to day is done by their own techs) but the field techs they use charge $180/hr...so obviously they know what they're doing.
what crawled up your ass? he's agreeing with you
Don't feed the troll. actually we call them anarchists
I don't think he was trying to generalize all field techs. However I do think $10/hr sounds a bit low. One of my friends works for a company that uses outsourced techs for "special" happenings to their Citrix servers (the day to day is done by their own techs) but the field techs they use charge $180/hr...so obviously they know what they're doing.