NSI Continues to Bill After Domain is Transferred
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Pirate DNS?
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· Score: 1
NSI Continues to Bill After Domain is Transferred to Another Registrar!
I have had MANY problems with Network Solutions, especially since other registrars have been allowed into the domain market. Network Solutions has taken some extreme measures when a domain name is transferred to another registrar. Even 30-45 days after I have transferred domain names to another registrar, Network Solutions continues to bill and invoice the billing contacts, including the dreaded "Final Notice" invoices. I have had clients whose domains I have switched registrars, and even though the client has already paid for the renewal, the "Final Notice" invoices from NSI scare them into paying NSI after the fact!
This means that NSI is billing former customers for services not rendered. In fact, NSI does not even have control of the domains at that point, yet the still continue to bill. This is a scare-tactic, designed to make customers of ISP's shell out one more year of registration, even though they get nothing from NSI in return!
And, to make matters worse, NSI has refused to refund at least one of my client's "extra" renewal fee.
The way I see it, NSI is probably raking in hundreds of thousands of dollars in extra revenue which they are not entitled to. Is there anyone to oversee NSI and make them change their business practices?
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I have had MANY problems with Network Solutions, especially since other registrars have been allowed into the domain market. Network Solutions has taken some extreme measures when a domain name is transferred to another registrar. Even 30-45 days after I have transferred domain names to another registrar, Network Solutions continues to bill and invoice the billing contacts, including the dreaded "Final Notice" invoices. I have had clients whose domains I have switched registrars, and even though the client has already paid for the renewal, the "Final Notice" invoices from NSI scare them into paying NSI after the fact!
This means that NSI is billing former customers for services not rendered. In fact, NSI does not even have control of the domains at that point, yet the still continue to bill. This is a scare-tactic, designed to make customers of ISP's shell out one more year of registration, even though they get nothing from NSI in return!
And, to make matters worse, NSI has refused to refund at least one of my client's "extra" renewal fee.
The way I see it, NSI is probably raking in hundreds of thousands of dollars in extra revenue which they are not entitled to. Is there anyone to oversee NSI and make them change their business practices?
Sincerely,
Jeffry McGee, Webmaster
SunStar Media
http://www.ssmedia.com