This is too high. You are assuming that everyone who tries to buy a Dell computer from their website on a day that it is down decides not to buy a computer or goes to a competitor. Chances are the customer tries to place his order later.
I think that Dell would find their sales figures higher than average on the days following an outage. So their loss would be less than $43.910M.
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This is too high. You are assuming that everyone who tries to buy a Dell computer from their website on a day that it is down decides not to buy a computer or goes to a competitor. Chances are the customer tries to place his order later.
I think that Dell would find their sales figures higher than average on the days following an outage. So their loss would be less than $43.910M.