Telocity is good. Ordered a line for the office and for home last week of August. They estimated mid-October when we'd be up. By the second week of September, the office was up, but the Ameritech guy screwed up something in the installation, and we're still fighting about who should pay the bill for the damages Ameritech caused.
The house line was just finished last week. Ahead of the estimated October, but delayed longer than it should have been because Ameritech no-showed for two of their install appointments.
In short, Telocity is great. But I have never ever had a good experience with Ameritech. My old ISP is even taking them to court for several thousand no-call no-show appointments that screwed some of their customers with outages. So your DSL service may be limited in quality by who you have to go through to get it. And if you're in my area, doesn't matter who you get it from, it still goes through Ameritech at some point...
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Telocity is good. Ordered a line for the office and for home last week of August. They estimated mid-October when we'd be up. By the second week of September, the office was up, but the Ameritech guy screwed up something in the installation, and we're still fighting about who should pay the bill for the damages Ameritech caused. The house line was just finished last week. Ahead of the estimated October, but delayed longer than it should have been because Ameritech no-showed for two of their install appointments. In short, Telocity is great. But I have never ever had a good experience with Ameritech. My old ISP is even taking them to court for several thousand no-call no-show appointments that screwed some of their customers with outages. So your DSL service may be limited in quality by who you have to go through to get it. And if you're in my area, doesn't matter who you get it from, it still goes through Ameritech at some point...