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User: x10u8tr

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  1. i love my dsl service on On the Reliability of DSL Providers... · · Score: 1

    i signed up for dsl with pacbell back in april 1999. it took maybe 3-4 weeks. sure there were some problems partly because i was converting an existing pacbell internet account and i had a 2nd phone line and someone made the wrong request so it was delayed a week - you gotta keep calling and checking! i made the appointment for the afternoon.

    The day of the scheduled installation the guy called in the morning asking if he could come earlier since his morning appointment had cancelled. i wasn't about to complain so we moved the appointment to noon - he beat me home.

    the basic wiring went off fairly quickly but he couldn't ping the gateway. he couldn't use his cell phone because of bad coverage so he had to use my 2nd line to call the office. they tracked the problem down to the ip not being avail so they gave me another one. took a while to get that resolved. Since I had 2 lines and i wanted my analog modem as a backup until i was sure, i had him wire the jack to support my 2-line phone and dialup modem. i already had a NIC installed so i asked him to just leave me the provided one as a backup. He installed NetMedic so we could check out the speed and i was ecstatic! i made him wait so i could reboot a couple of times and cycle power on the modem to make sure everything was fine. he was there for 4 hours.

    i'm just about a mile from the CO so i'm getting typically 800/300 kb/s. on good nights i see it peaking at 1.2 mb/s down! It's a blast to play online shooters when your ping time is under 100ms. I used to download stuff at work and bring home on a ZIP but i haven't used the thing in a year.

    sure there's been a couple of outages, usually over the weekend but for the most part, the service has been excellent. don't think i could say the same for cable. I did have a problem and they sent someone out but i think they rebooted a router at their end while he was over. i was never charged for the service call.

    I'm currently paying $49, i could probably switch to $39 now but i'd probably have to give up my static ip unless i want to pay more. i'm very happy with my dsl.

    btw, i know a couple of people with cable. one guys gets excellant speeds blowing me a way but another guy seems to be capped at 500/300 kb/s.