I visited my senator's office a couple years ago, and asked the staff if they responded to email the same way they respond to snail mail letters. They replied that they are not able to verify where the email is sent from as they can with snail mail. Thus they assume the emailer may not be from their state. The person who sent snail mail is much more likely to be heard. They can verify if the letter was sent from their state.
Slashdot Mirror
I visited my senator's office a couple years ago, and asked the staff if they responded to email the same way they respond to snail mail letters. They replied that they are not able to verify where the email is sent from as they can with snail mail. Thus they assume the emailer may not be from their state. The person who sent snail mail is much more likely to be heard. They can verify if the letter was sent from their state.