Most decent CRM software has built in ticket tracking, so your company may already have a solution that you don't know about yet. If your company doesn't have decent CRM, Sugar CRM Community Edition (free) has a built in system to track help desk issues.
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Most decent CRM software has built in ticket tracking, so your company may already have a solution that you don't know about yet. If your company doesn't have decent CRM, Sugar CRM Community Edition (free) has a built in system to track help desk issues.