I tried to get Ricochet service for one of my employees. Went through Juno, since that's where the employee used to have an account. In spite of the careful work we did to make sure the modem would be here when he was here, pre-configured and ready to go, it was actually sent to his old address, 3000 miles away. Juno wanted us to return the modem--um, folks, it's 3000 miles from here because of YOUR mistake. They eventually sent a replacement modem, three weeks too late to be of use. It wasn't configured on the Metricom network, so it didn't work.
The employee got a new neighbor, a new Deputy Attorney General for his state government. Within 24 hours, DSL and cable modem were available in the neighborhood, eliminating the need for a Metricom box.
I tried to tell this to Metricom via email. They don't have "support@" or "root@" or "president@". I looked up their President's name and tried sending email to him directly. That also bounced with a "no such user." Fine. Juno screws up, Metricom doesn't want to talk with customers. We took our business to the DSL provider. Too bad--if it had worked, we would have acquired several more Metricom modems.
Anyone travel in the Northeast often? Any opinions on what the best way to go would be?
I have gone Boston -> New York -> Boston several times, by train, plane, automobile, and bus. The train is infinitely more convenient, as the stations are in Boston and New York, not on the outskirts, as with planes. (La Guardia, JFK, and Logan airports are about 45 minutes outside their respective cities, to over-simplify.) The total travel time with the older, slower train service was about an hour slower than the plane. The newer service should eliminate most of that difference.
Air travel between Boston and New York is actually car/bus/subway travel, possibly with transfers between bus and/or subway lines, then schlep your bags through the terminal and security checkpoints to the gate, then plane travel, then again with the car, bus, or subway. Train travel between the two locations is only train travel and perhaps a subway: one mode of transit, only one transfer. At least, that's the way it was for me because I lived close to the Boston station, while New York's Penn Station is well-connected to subway lines.
The bus is slow and uncomfortable, and driving is similarly less than thrilling. On the train, there's room to spread out and you can go for a walk, while bus, car, and plane travel is more confining. All things considered, the train is my preferred mode of transit for Boston New York.
Slashdot Mirror
I tried to get Ricochet service for one of my employees. Went through Juno, since that's where the employee used to have an account. In spite of the careful work we did to make sure the modem would be here when he was here, pre-configured and ready to go, it was actually sent to his old address, 3000 miles away. Juno wanted us to return the modem--um, folks, it's 3000 miles from here because of YOUR mistake. They eventually sent a replacement modem, three weeks too late to be of use. It wasn't configured on the Metricom network, so it didn't work.
The employee got a new neighbor, a new Deputy Attorney General for his state government. Within 24 hours, DSL and cable modem were available in the neighborhood, eliminating the need for a Metricom box.
I tried to tell this to Metricom via email. They don't have "support@" or "root@" or "president@". I looked up their President's name and tried sending email to him directly. That also bounced with a "no such user." Fine. Juno screws up, Metricom doesn't want to talk with customers. We took our business to the DSL provider. Too bad--if it had worked, we would have acquired several more Metricom modems.
Anyone travel in the Northeast often? Any opinions on what the best way to go would be?
I have gone Boston -> New York -> Boston several times, by train, plane, automobile, and bus. The train is infinitely more convenient, as the stations are in Boston and New York, not on the outskirts, as with planes. (La Guardia, JFK, and Logan airports are about 45 minutes outside their respective cities, to over-simplify.) The total travel time with the older, slower train service was about an hour slower than the plane. The newer service should eliminate most of that difference.
Air travel between Boston and New York is actually car/bus/subway travel, possibly with transfers between bus and/or subway lines, then schlep your bags through the terminal and security checkpoints to the gate, then plane travel, then again with the car, bus, or subway. Train travel between the two locations is only train travel and perhaps a subway: one mode of transit, only one transfer. At least, that's the way it was for me because I lived close to the Boston station, while New York's Penn Station is well-connected to subway lines.
The bus is slow and uncomfortable, and driving is similarly less than thrilling. On the train, there's room to spread out and you can go for a walk, while bus, car, and plane travel is more confining. All things considered, the train is my preferred mode of transit for Boston New York.