If you actually read my previous comment you would see I said they lose their email - not their email account for not logging in for 30 days.
From Hotmail.com help file:
Your account becomes inactive if you do not sign in for 30 days, or within the first 10 days after signing up for an account. Once an account becomes inactive, all messages, folders, and contacts are deleted, but the account name is still reserved. If the account stays inactive for an additional 90 days, it is permanently deleted.
Joe Sixpack stops using hotmail because he gets pissed off that after 30 days some documents are deleted that were important to him. They are not recoverable by "reactivating" your account.
Slashdot Mirror
If you actually read my previous comment you would see I said they lose their email - not their email account for not logging in for 30 days.
From Hotmail.com help file:
Your account becomes inactive if you do not sign in for 30 days, or within the first 10 days after signing up for an account. Once an account becomes inactive, all messages, folders, and contacts are deleted, but the account name is still reserved. If the account stays inactive for an additional 90 days, it is permanently deleted.
Joe Sixpack stops using hotmail because he gets pissed off that after 30 days some documents are deleted that were important to him. They are not recoverable by "reactivating" your account.
mod this up.
Finally, someone points out the real problem with Hotmail.
Most hotmail users have low net-fu. They are surprised and dismayed when they lose all their email because the don't log in for a month.
This is the reason most average users leave hotmail.
-Pat