I have had Verizon online DSL for about a year now, and the support is absolutely nonexistent. Every week my line goes down at least once for about 10 hours at a time. Although the physical connection is fine and the modem handshakes, my PPPoE client recieves an endless stream of authorization packets. It simply cant finish authorizing me since the packets are in not in any sort of order. Every time I tried to get support, they told me they "cant support a Linux machine." Unfortunately for me, they didnt understand that it was not a problem with my operating system. Their lazy support staff saw "linux" and read it as "get out of jail free", and dumped me out of their support queue. After trying to convince them, I finally used a roomate's windows box to see if it miraculously worked when my linux box did not. Obviously, windows was also not able to connect. I called the support and explained this to them, and they said they'd get back to me. That was 4 weeks ago.
Dont use verizon online dsl, they are definitely not nice folk.
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I have had Verizon online DSL for about a year now, and the support is absolutely nonexistent. Every week my line goes down at least once for about 10 hours at a time. Although the physical connection is fine and the modem handshakes, my PPPoE client recieves an endless stream of authorization packets. It simply cant finish authorizing me since the packets are in not in any sort of order. Every time I tried to get support, they told me they "cant support a Linux machine." Unfortunately for me, they didnt understand that it was not a problem with my operating system. Their lazy support staff saw "linux" and read it as "get out of jail free", and dumped me out of their support queue. After trying to convince them, I finally used a roomate's windows box to see if it miraculously worked when my linux box did not. Obviously, windows was also not able to connect. I called the support and explained this to them, and they said they'd get back to me. That was 4 weeks ago. Dont use verizon online dsl, they are definitely not nice folk.