There are many good suggestions. This sounds like a university and/or large company with that many different servers. You should survey all the systems to find out what applications are being used and on which platforms.
You may even want to get some type of label maker and make labels for every screen with some id# that makes sense so when you do get a call, you can have them read the label so you'll know what platform you are dealing with.
You might want to look into installing vnc on every platform. vnc comes in many flavors for many different os's and allows you to remote control a system. Make sure you watch your security settings. With vnc, you can use a windows vnc client to see the screen on a *nix box with a vnc server.
A book of common problems and solutions is good. Maybe a couple *nix sysadmin type books for reference. There are a couple I've seen mentioned, though I dont'h ave the titles/authors handy.
You might want to look into a basic stock of O'Reilly books on various things for a reference library.
One thing you should try to emphasize is sharing problem and asking for help. Its better to pass the buck to someone mor knowledgable then proceed and make some mistakes. Sometimes the best answer is, "I don't know, let me try to find someone who does".
The biggest reason is the cost of the new technology and the phone company monopoly so they don't have to and won't provide anything approaching fair access unless you have $1M in lawyers sueing them all the time. I used to own an ISP and every change in technology from 14.4 to 28.8 to 33.6 to 56K was a big increase in costs and often the costs would occur before you made any profit on the previous technology upgrade. Now theres v.92 for modems. The maker of th eV.90 modems I have has discontinued the equipment, all they are doing is repair and that only for a couple more years. Personally, I'm planning on filtering my personal machine to bounce any email from any rboc/ilec as well as aol and time-warner.
A friend and I are setting up a company that will include shell accounts on a Linux server. User data all stored on raid. We're currently doing setup and testing and waiting for the line to be installed. There's one there, but the company that provided it is pulling out of that business so it may or may not be there. My college also doesn't have much in the order of alumni services.
My correct email is multics@sgeinc.com and we're starting to put together the web page at www.sgeinc.com.
Suggestions of what people would like to see in a shell service would be welcome.
If FreeBSD and Linux didn't have each otehr to compete with, there would be alot less preassure for all the improvements and current quality of code everyone is enjoying.
Neither is significantly better then the other, but all us *nix users win by having a choice.
If you make your own music, video, etc, will this prevent you from giving it away free? If so, can you then sue MS and company for anything? Prehaps civil rights violation sucah as restricitng free speech?
How sure are you that china is the only country doing this? I would not be surprised to discover that the US and other governments don't have filters/scanners on all lines/connections crossing boundaries.
Is there a bind developers list or is bind a 'one man' piece of software? I can see the developers releasing a new version/patch level and later announcing that they fixed a security bug giving some time for root servers to be fixed asap and fast distributors to get out new versions. I notice on RH7 that bind does not run as root, which should help reduce security issues. An older system seems to run named as root so that looks like a plus for redhat.
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There are many good suggestions. This sounds like a university and/or large company with that many different servers. You should survey all the systems to find out what applications are being used and on which platforms. You may even want to get some type of label maker and make labels for every screen with some id# that makes sense so when you do get a call, you can have them read the label so you'll know what platform you are dealing with. You might want to look into installing vnc on every platform. vnc comes in many flavors for many different os's and allows you to remote control a system. Make sure you watch your security settings. With vnc, you can use a windows vnc client to see the screen on a *nix box with a vnc server. A book of common problems and solutions is good. Maybe a couple *nix sysadmin type books for reference. There are a couple I've seen mentioned, though I dont'h ave the titles/authors handy. You might want to look into a basic stock of O'Reilly books on various things for a reference library. One thing you should try to emphasize is sharing problem and asking for help. Its better to pass the buck to someone mor knowledgable then proceed and make some mistakes. Sometimes the best answer is, "I don't know, let me try to find someone who does".
The biggest reason is the cost of the new technology and the phone company monopoly so they don't have to and won't provide anything approaching fair access unless you have $1M in lawyers sueing them all the time. I used to own an ISP and every change in technology from 14.4 to 28.8 to 33.6 to 56K was a big increase in costs and often the costs would occur before you made any profit on the previous technology upgrade. Now theres v.92 for modems. The maker of th eV.90 modems I have has discontinued the equipment, all they are doing is repair and that only for a couple more years. Personally, I'm planning on filtering my personal machine to bounce any email from any rboc/ilec as well as aol and time-warner.
A friend and I are setting up a company that will include shell accounts on a Linux server. User data all stored on raid. We're currently doing setup and testing and waiting for the line to be installed. There's one there, but the company that provided it is pulling out of that business so it may or may not be there. My college also doesn't have much in the order of alumni services. My correct email is multics@sgeinc.com and we're starting to put together the web page at www.sgeinc.com. Suggestions of what people would like to see in a shell service would be welcome.
If FreeBSD and Linux didn't have each otehr to compete with, there would be alot less preassure for all the improvements and current quality of code everyone is enjoying. Neither is significantly better then the other, but all us *nix users win by having a choice.
If you make your own music, video, etc, will this prevent you from giving it away free? If so, can you then sue MS and company for anything? Prehaps civil rights violation sucah as restricitng free speech?
How sure are you that china is the only country doing this? I would not be surprised to discover that the US and other governments don't have filters/scanners on all lines/connections crossing boundaries.
Is there a bind developers list or is bind a 'one man' piece of software? I can see the developers releasing a new version/patch level and later announcing that they fixed a security bug giving some time for root servers to be fixed asap and fast distributors to get out new versions. I notice on RH7 that bind does not run as root, which should help reduce security issues. An older system seems to run named as root so that looks like a plus for redhat.