Look to your headcount: 150 employees / 1 IT Support. That is really nothing. My last headcount was 450/1. You CEO to give you 1 more IT Support would have to cut a Programmer.
What you need is good processes to help you on your daily task. Ask for an ITIL course, for you *and* your IT Manager, commit to using it's best practices (your CEO will have to back this up) and it will make things better. You can stack a lot of IT Personnel, sure, or you can do more, using good practices.
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Look to your headcount: 150 employees / 1 IT Support. That is really nothing. My last headcount was 450/1. You CEO to give you 1 more IT Support would have to cut a Programmer. What you need is good processes to help you on your daily task. Ask for an ITIL course, for you *and* your IT Manager, commit to using it's best practices (your CEO will have to back this up) and it will make things better. You can stack a lot of IT Personnel, sure, or you can do more, using good practices.