The one part of RS which has performed flawless is the "How to tick off the customer division." Recently I went to a store with the exact name of the part from their web site. After being told by the clerk that he had never heard of it, I handed him the RS part number. While he was busy with the computer, I found what I was looking for on the wall beside the cash register. After I handed him the money, he stood there holding it and launched into a 4 minute, by my watch, spiel on cell phones, trade-ins, etc. I twice politely said that I was not interested, but it had no effect. And they expect return business?
Slashdot Mirror
The one part of RS which has performed flawless is the "How to tick off the customer division." Recently I went to a store with the exact name of the part from their web site. After being told by the clerk that he had never heard of it, I handed him the RS part number. While he was busy with the computer, I found what I was looking for on the wall beside the cash register. After I handed him the money, he stood there holding it and launched into a 4 minute, by my watch, spiel on cell phones, trade-ins, etc. I twice politely said that I was not interested, but it had no effect. And they expect return business?