That said, users do look to get answers. I am a fan of online documentation that is broken down into a hierarchy of function and that identifies features by available version, so that there is really only one set of documentation. Your program may contain direct links into the documentation hierarchy, or the user can build their own set of most useful browser bookmarks. If your documentatiion server can allow users to add their own examples and explainations this can be very valuable (some times not so, too.)
Slashdot Mirror
That said, users do look to get answers. I am a fan of online documentation that is broken down into a hierarchy of function and that identifies features by available version, so that there is really only one set of documentation. Your program may contain direct links into the documentation hierarchy, or the user can build their own set of most useful browser bookmarks. If your documentatiion server can allow users to add their own examples and explainations this can be very valuable (some times not so, too.)