Bah, it's not that bad. I'm going into my 20th month of tech support now. Granted I have it a hell of a lot easier than the article narrator. I've worked my way to "tech level 2" now, which in a company of 5 people means I'm 3rd in line. Plus my boss has no problem with me hanging up on irate customers that insult me.
COS 250 - Discrete Structures...that class was the bane of my existence for 15 excrutiating weeks a year ago. I managed to get through it in one try, not the usual two or more it takes. This semester seemed to be extremely bad, only 3 of 30 made it out.
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Bah, it's not that bad. I'm going into my 20th month of tech support now. Granted I have it a hell of a lot easier than the article narrator. I've worked my way to "tech level 2" now, which in a company of 5 people means I'm 3rd in line. Plus my boss has no problem with me hanging up on irate customers that insult me.
COS 250 - Discrete Structures...that class was the bane of my existence for 15 excrutiating weeks a year ago. I managed to get through it in one try, not the usual two or more it takes. This semester seemed to be extremely bad, only 3 of 30 made it out.