Companies have to adapt to what their particular base wants, otherwise your base will simply leave.
You really don't even have to make drastic changes to the UI; under the hood enhancements and features will do more to drive customer satisfaction, and less developer angst, than any cosmetic change will.
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Companies have to adapt to what their particular base wants, otherwise your base will simply leave. You really don't even have to make drastic changes to the UI; under the hood enhancements and features will do more to drive customer satisfaction, and less developer angst, than any cosmetic change will.