In my previous place I had @home cable serverice, and it was great. It would go down for a few hours about once a month, but tech support generally knew about and fixed it very quickly. The one billing problem, name was on it even though my roommate made the order, was fixed very promptly. We also had an isdn line with some static IP's.
Life was good.
Then I moved.
@home is not available at the new place. DSL is. I made the order at the end of May with SWBell, specifying that I wanted the enhanced service, same speed with 5 static ip's. Several weeks later I was told the paperwork had not gone through. Many phone calls over the next several weeks finally got the service installed. Basic service. They had not given me the enhanced I asked for. Not only that, but it died the next day and did not get fixed for two weeks. Finally, nearly two and a half months after I put in the order everything was up and running properly. The service has worked well since then. They're even running secondary DNS for me for free (included in enhanced service).
Moral: I know the original poster can't do this, but if it's available and you don't need static ip's go for cable. SWbell, and I mean wireside and internet side, hasn't a clue about customer service. You have to yell and screem to get service and then pray it doesn't break. Luckily it has not.
I just bought the 2000 Golf TDI. Very yummy. What's a gas station? VW's had a V6 tdi for some time now. Very popular in Europe. You should head over to www.tdiclub.com if you're interested in all there is to know about the tdi.
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In my previous place I had @home cable serverice, and it was great. It would go down for a few hours about once a month, but tech support generally knew about and fixed it very quickly. The one billing problem, name was on it even though my roommate made the order, was fixed very promptly. We also had an isdn line with some static IP's.
Life was good.
Then I moved.
@home is not available at the new place. DSL is. I made the order at the end of May with SWBell, specifying that I wanted the enhanced service, same speed with 5 static ip's. Several weeks later I was told the paperwork had not gone through. Many phone calls over the next several weeks finally got the service installed. Basic service. They had not given me the enhanced I asked for. Not only that, but it died the next day and did not get fixed for two weeks. Finally, nearly two and a half months after I put in the order everything was up and running properly. The service has worked well since then. They're even running secondary DNS for me for free (included in enhanced service).
Moral: I know the original poster can't do this, but if it's available and you don't need static ip's go for cable. SWbell, and I mean wireside and internet side, hasn't a clue about customer service. You have to yell and screem to get service and then pray it doesn't break. Luckily it has not.
I just bought the 2000 Golf TDI. Very yummy. What's a gas station? VW's had a V6 tdi for some time now. Very popular in Europe. You should head over to www.tdiclub.com if you're interested in all there is to know about the tdi.
And the soundtrack wasn't bad either.
Ok, the guy was a mental case, but headaches that bad would probably drive me batty, too.