Not to mention, just saying it doesn't protect you from being sued. You can be sued for saying something to someone that someone doesn't like. Slander can be spoken or written.
You can sue for any reason you want... i.e. someone looks at you funny. Whether it actually goes to court, or wins depends on the grounds you have. If what you say in the letter is true and not defamatory then you won't lose a lawsuit against you if they do decide to sue.
You shouldn't generalize that all Americans think the same way Computer! does. We're not all monolingual, and we don't _all_ think others should know English. You're also assuming (s)he's monolingual because (s)he's American.
I do agree that the sysadmins should not be expected to understand an complaint sent in English. However, spam abuse complaints usually do not contain much English (other than the original Spam itself anyway), they are mostly internet header information, IP addresses, and hostnames. If you are a sysadmin, you usually know arabic numerals and your own domain and host names. At least I would hope so.
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Yeah... I know now. Someone else said that too (though less politely so they got moderated).
Thanks for the info...
Well, either way you can be sued. I'm not a lawyer, and don't know the exact terms.
Not to mention, just saying it doesn't protect you from being sued. You can be sued for saying something to someone that someone doesn't like. Slander can be spoken or written.
You can sue for any reason you want... i.e. someone looks at you funny. Whether it actually goes to court, or wins depends on the grounds you have. If what you say in the letter is true and not defamatory then you won't lose a lawsuit against you if they do decide to sue.
You shouldn't generalize that all Americans think the same way Computer! does. We're not all monolingual, and we don't _all_ think others should know English. You're also assuming (s)he's monolingual because (s)he's American.
I do agree that the sysadmins should not be expected to understand an complaint sent in English. However, spam abuse complaints usually do not contain much English (other than the original Spam itself anyway), they are mostly internet header information, IP addresses, and hostnames. If you are a sysadmin, you usually know arabic numerals and your own domain and host names. At least I would hope so.