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User: Erriv

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  1. hmmm on Worst Security Clean-Up You've Performed? · · Score: 1

    I wonder what one was the worst.

    The one that happend back when I was 13 was quite anoying as, well I was 13. Got junkie virus from 'classmate' (in the days of copying software on floppys...)

    Then the bios went totaly fliped out, had to return the computer to suport. And then the motherboard and chip was upgraded from 386 to 486 (so should I be pissed at him or not? Oh we did get revenge anyway so... (don't use bandnames as passwords on bbs:s in the early 90's...)).

    But I guess the real worst clean up *I* had todo was either my ex girlfriends familys laptop... 12 year old, runing wildly around the Internet. Gargh...

    But worst was the hospital where I was Interning at the libary. You see the hospital had good policies for the computers everywhere else, but the libarie was where everyone blow steem so... about 1400 AdWare things a week, on every computer except one (that was the one runing RedHat).

    Then come a wurmattack inside the network somehow and put down all computers (well except again the RedHat computer) or at least most of them at the hospital. This was about a week after mirigrating the datebase server to run remote via Citrix (And that horrible software we have at the place I work now but this isn't the place for talking about idotic systems so) . You become so happy then right.

    And after that it was time to change computers, this time with new once without diskdrives. (Which is quite good at most places at a hospital, but not at the libary where all nursestudents wrote and send their essays... I had to go explain how to mount floppy in linux three times a day until we at least got some usb floppy drives). I can't get what qualification the real tech suport people was employed after (I could have done it much better than them. Definite)

  2. some from interships... on Your Favorite Support Anecdote · · Score: 1

    is this living, I guess it is. For everyone needs laughs. I seem mostly to have to stupid to name suport teams. But sometimes I have been suport. As when I was an intern at a hospital libary, computers where not what I should do, but due to age and stuff it become me how did all that. There where quite many on the lines of how do you open files from a disc... Or how do you set margin ,or footer. (ah, and how do I get a good modern GNU\Linux distro. That was a nice request) and acctualy accesing floppy drives on the RedHat 5.2 computer. Then we have about ten people how tried to put a disc into the cdrom when there was a computer "upgrade". The trouble with this upgrade was that acording to policy discstations shouldn't be used inside the hospital and this was by good reasons for most of the machines to, but at the libary, where nursing students come to print there essays it was quite bad. (The above mentioned RedHat computer was a real savior doing this time, untill the USB discstations arrived). But now I had an feel of the techies beeing, humbly stupid. This thought begone to araise sometime during my first week, when it took half an hour for them to say that, "No! You can't run javascript to invoke google and other searches direct on your page.", half an hour, stupid sod. Then changes in the database system and having the servers elsewhere, through vpns and stuff to access. That changed the webinterface to the search enginge... And therefor we had to change all the settings for that, of 'course on the m$ computers it went quite smooths. But afore mentioned RedHat crowling computer did not like to save the start page changes, so we called helpdesk and asked them about the root password as, we'll really we had to smooth that computer out more, as it was totaly shity and filled with unesecaritys*. But there answer was first "Ehmm, What is a root password?" to change to "Oh, the guy that set up that project has moved, nobody knows anything linux anymore". Sah... And then there was worm attacks and only Linux surrived. Ah people most become better at setting up for such events. *= It was the slowest worst computer they had at the time of installing RedHat 5.2....