This horrible piece of modem was nothing but a nightmare. But the problems I had with it don't even come close to IBM's support for it. Let me break down the last phone call conversation to them so you know what I mean (Keep in mind I waited 3 hours on the phone, on hold):
"Hi, I'm calling to get support for my MWave modem"
"We no longer support that product" --- *CLICK*
Now if that isnt just the poster child for bad support, I dont know what is
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This horrible piece of modem was nothing but a nightmare. But the problems I had with it don't even come close to IBM's support for it. Let me break down the last phone call conversation to them so you know what I mean (Keep in mind I waited 3 hours on the phone, on hold): "Hi, I'm calling to get support for my MWave modem" "We no longer support that product" --- *CLICK* Now if that isnt just the poster child for bad support, I dont know what is