Despite all efforts, my cable access now appears to be completely down (1000 hrs PST).
My address has always been dynamic, so that route is out. I've rebooted and reset everything, without joy. The cable light on the modem blinks continuously.
Luckily, I've always kept my dial-up access with a small, local ISP who uses nothing but Linux (and never goes down). Slow but reliable.
I can't access help.broadband.att.com to find out what to do.
Phoning ATT@Home support numnber (and entering my phone number) I get a recording that tells me my service will be restored within three days (business days? it doesn't say) and that I will be called with further information. Oh, and the part about crediting me two days for each day I am down.
So it's back to the old days of dial-up for me, but at least I'm connected (and I never used @Home e-mail for anything important).
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Despite all efforts, my cable access now appears to be completely down (1000 hrs PST).
My address has always been dynamic, so that route is out. I've rebooted and reset everything, without joy. The cable light on the modem blinks continuously.
Luckily, I've always kept my dial-up access with a small, local ISP who uses nothing but Linux (and never goes down). Slow but reliable.
I can't access help.broadband.att.com to find out what to do.
Phoning ATT@Home support numnber (and entering my phone number) I get a recording that tells me my service will be restored within three days (business days? it doesn't say) and that I will be called with further information. Oh, and the part about crediting me two days for each day I am down.
So it's back to the old days of dial-up for me, but at least I'm connected (and I never used @Home e-mail for anything important).
Cheers.