The e-commerce software company that I worked for last year used USA Merchants extensively. I never heard of any reports of poor handling of funds or delayed responses. As a company who provides this kind of service grows, this is more and more likely to happen. It seems as if many users choose one or a few company(ies) to handle transactions with. This can only tend to downgrade the level of service available to every one who uses them. I think it would be helpful to try and spread the load a little bit. Just as long as they all shake hands at the checkout line.
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The e-commerce software company that I worked for last year used USA Merchants extensively. I never heard of any reports of poor handling of funds or delayed responses. As a company who provides this kind of service grows, this is more and more likely to happen. It seems as if many users choose one or a few company(ies) to handle transactions with. This can only tend to downgrade the level of service available to every one who uses them. I think it would be helpful to try and spread the load a little bit. Just as long as they all shake hands at the checkout line.