I use Racktables for my environment. I didn't like how the other tools were tying in a ticketing and asset management with the datacenter map. I decided that the best approach is to have a dedicated for our DataCenter inventory and another system for tickets. For my team, it is much easier to manage.
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I use Racktables for my environment. I didn't like how the other tools were tying in a ticketing and asset management with the datacenter map. I decided that the best approach is to have a dedicated for our DataCenter inventory and another system for tickets. For my team, it is much easier to manage.