It's come up before where someone gets a bandwidth and they exceed their bandwidth quota or get blackholed from the mail server. People have also been cut for codered/nimda. In the event of any of these problems, support teams are informed of this and the user just has to make an appointment. This isn't always the case, we don't get copies of every warning, but if someone gets 3 warnings and gets cut down before they go for help, there's nothing to do but laugh. Besides, ZoneAlarm=free, antivirus= $20 or free trial. Oh, and WindowsUpdate is free too.
As for ignorance of policy or a problem or anything else, they are responsible for checking penn state email which can be forwarded, checked on the web, but that's just being dumb if they don't do that.
I'm at another location of this university, the DOS would explain the signs about the problems. Our problems come down to a large number of users connected to banks of 10 MB hubs (yes, 10 MB hubs) or in the case of up there, just lots of users connected no matter how you look at it.
Towards the end of last semester, they quietly implemented some sort of strange traffic cap during certain hours, giving all students at all locations about 1/3 of the OC3 to the internet. And each branch location has either a full DS3 or 10 MB subrated line up there, and all traffic from all campuses go into one router. The same probably applies to main campus, all traffic from many loaded segments going into one loaded router.
That's a problem of infrastructure design to start, and a few users screwing the rest of us. To clarify a bit, after you hit your limit, you are cut to 56k for the rest of the week, 3rd time is for the semester, 4th time is disconnected. There are plenty of other ways to get stuff and leech bandwidth without hitting limits. Just have to have some patience and the right equipment:)
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It's come up before where someone gets a bandwidth and they exceed their bandwidth quota or get blackholed from the mail server. People have also been cut for codered/nimda. In the event of any of these problems, support teams are informed of this and the user just has to make an appointment. This isn't always the case, we don't get copies of every warning, but if someone gets 3 warnings and gets cut down before they go for help, there's nothing to do but laugh. Besides, ZoneAlarm=free, antivirus= $20 or free trial. Oh, and WindowsUpdate is free too.
As for ignorance of policy or a problem or anything else, they are responsible for checking penn state email which can be forwarded, checked on the web, but that's just being dumb if they don't do that.
I'm at another location of this university, the DOS would explain the signs about the problems. Our problems come down to a large number of users connected to banks of 10 MB hubs (yes, 10 MB hubs) or in the case of up there, just lots of users connected no matter how you look at it.
:)
Towards the end of last semester, they quietly implemented some sort of strange traffic cap during certain hours, giving all students at all locations about 1/3 of the OC3 to the internet. And each branch location has either a full DS3 or 10 MB subrated line up there, and all traffic from all campuses go into one router. The same probably applies to main campus, all traffic from many loaded segments going into one loaded router.
That's a problem of infrastructure design to start, and a few users screwing the rest of us. To clarify a bit, after you hit your limit, you are cut to 56k for the rest of the week, 3rd time is for the semester, 4th time is disconnected. There are plenty of other ways to get stuff and leech bandwidth without hitting limits. Just have to have some patience and the right equipment