I have a client that provides onsite nursing services. They accept incoming calls to a single number that I do not own. Their calls are rerouted to my service. Depending on the time of the day, day of the week, holidays or other factors determines who the call is routed to. I accept the caller id from the carrier that came with originating call and forward the call to the on-call person along with the originating caller id instead of my services's caller id. I do not own the recipient number either.
The nursing service does not have an brick and mortar office nor do they ever expect to have one. Their services have been well received and they expect within the next few years to expand to over 1,000 nurses, no fly-by-night service.
I am currently working on expanding the service to accept calls to/from landlines, cell, SIP and WebRTC. The initial integration is complete I just need to work out some issues on some edge cases.
I have other clients that do not own their called number, I do, though these are the exception. Not because people want another number but because when a person or business orders an internet connection they are forced to get a phone line too. They just have all calls forwarded to me.
And I have clients that I own the cell phones that receive the call, so I own that number as well.
Another business model I provide is for a client that runs a sales campaign. They will place an advertisement in two or three different media each with a different number. The numbers are routed to me and I forward them to the client. This process provides the client with immediate feedback on their sales campaign, not just which number gets called the most but which number has the most sales closed.
In this instance I do not own the originating number, the called number nor the destination number. Again, when the call is received I forward the call to the client along with the caller id of the originating caller. To be specific there is the originating call, the client's sales campaign number, my inbound number, my outbound line and the destination number, five numbers total.
There are other services I provide, you were asking for a specific instance of a legitimate business that spoofed the caller id even if the business did not own the originating or destination numbers.
Historically we have viewed a phone number as an identification for the device we received the call on. The reality is a phone number is a program we run on a remote computer to route a call from me to a desired destination.
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I have a client that provides onsite nursing services. They accept incoming calls to a single number that I do not own. Their calls are rerouted to my service. Depending on the time of the day, day of the week, holidays or other factors determines who the call is routed to. I accept the caller id from the carrier that came with originating call and forward the call to the on-call person along with the originating caller id instead of my services's caller id. I do not own the recipient number either.
The nursing service does not have an brick and mortar office nor do they ever expect to have one. Their services have been well received and they expect within the next few years to expand to over 1,000 nurses, no fly-by-night service.
I am currently working on expanding the service to accept calls to/from landlines, cell, SIP and WebRTC. The initial integration is complete I just need to work out some issues on some edge cases.
I have other clients that do not own their called number, I do, though these are the exception. Not because people want another number but because when a person or business orders an internet connection they are forced to get a phone line too. They just have all calls forwarded to me.
And I have clients that I own the cell phones that receive the call, so I own that number as well.
Another business model I provide is for a client that runs a sales campaign. They will place an advertisement in two or three different media each with a different number. The numbers are routed to me and I forward them to the client. This process provides the client with immediate feedback on their sales campaign, not just which number gets called the most but which number has the most sales closed.
In this instance I do not own the originating number, the called number nor the destination number. Again, when the call is received I forward the call to the client along with the caller id of the originating caller. To be specific there is the originating call, the client's sales campaign number, my inbound number, my outbound line and the destination number, five numbers total.
There are other services I provide, you were asking for a specific instance of a legitimate business that spoofed the caller id even if the business did not own the originating or destination numbers.
Historically we have viewed a phone number as an identification for the device we received the call on. The reality is a phone number is a program we run on a remote computer to route a call from me to a desired destination.