We actually have deployed dual monitors to everyone at my buiness unit. Only HR and some folks with laptops opted out. Almost everyone multi-tasks so much these days that we found an immediate productivity increase for nearly every job.
IT folks use RDP on one side while working with documentation on another.
Programmers either spread their IDE across both or write on one side and view the output on the other.
Accounting views the billing system on one screen, the distribution system on the other. Or, will be comparing online statements with our internal system, etc.
CSRs will be helping customers via WebEx while using our knowledgebase resources... the opportunities are clear.
It costs almost nothing as most modern video cards ship with dual ports and the systems we're now buying from HP actually have dual-head built in (as long as one of your monitors is a digital LCD.) An additional monitor, even a 22" LCD is under $300 while a 24" jumps quickly to $600+. Others have already commented at the even higher jump up to the 30" LCD.
I've seen a study in the past from, I think, the UK where they saw a significant productivity increase by going to dual monitors. There was even a slight uptick by going to three and I did experiment with that for a while. But almost no one has that kind of desk space and you invariably have to add a device such as the Matrox TripleHead2Go or another PCI video card.
I miss Bluetooth too, but since the Treo 600 has a speakerphone which works very well, I find that I don't really miss my Jabra BT headset all that much.
Also, since it has an SDIO slot - odds are it'll be available as an add-on down the road.
-f
"CE is fast?"
Evert CE device I've used is sluggish and slow. iPaqs, Toshica, Viewsonic are all the same. CE is bloated just like most Microsoft products.
Palm on the other hand, has always had instant response from the orignal Palm Pilot to the III series to the 5 series and so on.
-f
The MPAA and the networks have a lot deeper pockets I guess. After all, tell me why it's not a crime to see someone decapitated, killed, etc. on TV and in the movies? To single out just video games seems a little short-sighted. Something tells me it's not for the benefits of our children.
Oh, and define enforcement for online purchases... Are you 18? Yes. Bingo!
I too, have had good server and deskpro support from Compaq on the few times that I have ever had to call them. Of course, call support is only one part of the package.
I would argue that good support starts with a quality, logically designed product, accompanied by good documentation, constantly updated drivers, a good web site and then good customer service on the phone and via e-mail.
One of my desires has always been to have a direct line to a second level support person. I know enough at this point that I don't need to run through a script. I just want to get to the meat of the issue.
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We actually have deployed dual monitors to everyone at my buiness unit. Only HR and some folks with laptops opted out. Almost everyone multi-tasks so much these days that we found an immediate productivity increase for nearly every job. IT folks use RDP on one side while working with documentation on another. Programmers either spread their IDE across both or write on one side and view the output on the other. Accounting views the billing system on one screen, the distribution system on the other. Or, will be comparing online statements with our internal system, etc. CSRs will be helping customers via WebEx while using our knowledgebase resources... the opportunities are clear. It costs almost nothing as most modern video cards ship with dual ports and the systems we're now buying from HP actually have dual-head built in (as long as one of your monitors is a digital LCD.) An additional monitor, even a 22" LCD is under $300 while a 24" jumps quickly to $600+. Others have already commented at the even higher jump up to the 30" LCD. I've seen a study in the past from, I think, the UK where they saw a significant productivity increase by going to dual monitors. There was even a slight uptick by going to three and I did experiment with that for a while. But almost no one has that kind of desk space and you invariably have to add a device such as the Matrox TripleHead2Go or another PCI video card.
I miss Bluetooth too, but since the Treo 600 has a speakerphone which works very well, I find that I don't really miss my Jabra BT headset all that much. Also, since it has an SDIO slot - odds are it'll be available as an add-on down the road. -f
"CE is fast?" Evert CE device I've used is sluggish and slow. iPaqs, Toshica, Viewsonic are all the same. CE is bloated just like most Microsoft products. Palm on the other hand, has always had instant response from the orignal Palm Pilot to the III series to the 5 series and so on. -f
The MPAA and the networks have a lot deeper pockets I guess. After all, tell me why it's not a crime to see someone decapitated, killed, etc. on TV and in the movies? To single out just video games seems a little short-sighted. Something tells me it's not for the benefits of our children. Oh, and define enforcement for online purchases... Are you 18? Yes. Bingo!
I would argue that good support starts with a quality, logically designed product, accompanied by good documentation, constantly updated drivers, a good web site and then good customer service on the phone and via e-mail.
One of my desires has always been to have a direct line to a second level support person. I know enough at this point that I don't need to run through a script. I just want to get to the meat of the issue.