I have informed everyone I do family and friends tech support for... they must either switch to linux or a Mac with OSX. the new internet security 2010 is an evil bastard that even kills the safe mode so you have to use a Bart PE to run combifix first and then reinstall AV and run a clean.
Screw it, I'm done. Mac mini's are as cheap as a dirt cheap dell PC. and I'll install linux for them. I am done with windows support.
I've been doing this for a living for awhile now. As far as I can tell..when the FakeAV disables SafeMode you usually get to Directory Services Repair Mode and get Combofix started from there. After that I tend to run Malwarebytes as well because it checks and fixes registry keys that this s*$t tends to mess with like turning off Task Manager. If it's real bad I toss in a Ubuntu disk and sort/system32 and/system32/drivers by date.Sometimes a quick registry key swap from a system restore point gets the system back if it's be badly hosed. But is is a pain.
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Yep..Back Of Napkin works for me.
Helps to have a 'Flair' type pen as narrower ones tear the napkin.
Remember that your first ideas are almost always the best ones and you'll return to them after you're done trying to be 'cute'.
For longer sessions that require more napkins...do buy more rounds.
I have informed everyone I do family and friends tech support for... they must either switch to linux or a Mac with OSX. the new internet security 2010 is an evil bastard that even kills the safe mode so you have to use a Bart PE to run combifix first and then reinstall AV and run a clean.
Screw it, I'm done. Mac mini's are as cheap as a dirt cheap dell PC. and I'll install linux for them. I am done with windows support.
I've been doing this for a living for awhile now. As far as I can tell..when the FakeAV disables SafeMode you usually get to Directory Services Repair Mode and get Combofix started from there. After that I tend to run Malwarebytes as well because it checks and fixes registry keys that this s*$t tends to mess with like turning off Task Manager. If it's real bad I toss in a Ubuntu disk and sort /system32 and /system32/drivers by date.Sometimes a quick registry key swap from a system restore point gets the system back if it's be badly hosed. But is is a pain.