Looks like deja vu all over again.
on
Disconnecting
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· Score: 1
Man! Can I relate to that! When I first became aquainted with the internet, I gave AOL a shot with their trial membership. Now you know why they call it a "trial" membership, because they always give you the third degree when you want out. As I was saying, I was put on "trial" by AOL, and I gave them my credit card number. After the "free trial", I decided that AOL was as bad as I had heard. So, I decided to cancel their service. I looked everywhere for an email address, a phone number, SOMETHING! Upon finding nothing specific, I sent a notice of cancellation to every email address relating to AOL, in the hopes that someone would pass it along the chain of command, assuming that they actually had one. Silly me! After a couple of months of waiting for a reply by letter or email, and seeing my credit card statements showing that I was still being charged for the service, it became clear that I was still on "trial" with AOL. There would be no aquittal forthcoming. I was condemmed to AOL HELL for eternity! Then my savior, American Express, came to me. I told them my situation, and they told me that it was a very common problem. Then they shut off the cash flow to AOL on my behalf. It's amazing how quickly an ISP like AOL will respond to you when you "cut them off". Within a week, AOL emailed me and sent me a letter, letting me know how important I was to them, and how much better they were than the other guy, and "We're sorry. We want you back. Will you give us another try? We'll be good. Honest!". I said, "Let me think about it.....ummmm....NO!" Then the gates of heaven opened, I saw a rainbow, and I said to myself, "I'm free! By American Express, Im free at last!" Then an accountant from American Express tapped me on the shoulder and said, "Well, technically...that's not exactly correct." Then he showed me the balance on my monthly statement. Oh well. You lose some and you lose some.
But, seriously, the credit card companies will cut your ISP off if they don't respond to your efforts.
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Man! Can I relate to that!
When I first became aquainted with the internet, I gave AOL a shot with their trial membership. Now you know why they call it a "trial" membership, because they always give you the third degree when you want out. As I was saying, I was put on "trial" by AOL, and I gave them my credit card number. After the "free trial", I decided that AOL was as bad as I had heard. So, I decided to cancel their service. I looked everywhere for an email address, a phone number, SOMETHING! Upon finding nothing specific, I sent a notice of cancellation to every email address relating to AOL, in the hopes that someone would pass it along the chain of command, assuming that they actually had one. Silly me! After a couple of months of waiting for a reply by letter or email, and seeing my credit card statements showing that I was still being charged for the service, it became clear that I was still on "trial" with AOL. There would be no aquittal forthcoming. I was condemmed to AOL HELL for eternity! Then my savior, American Express, came to me. I told them my situation, and they told me that it was a very common problem. Then they shut off the cash flow to AOL on my behalf. It's amazing how quickly an ISP like AOL will respond to you when you "cut them off". Within a week, AOL emailed me and sent me a letter, letting me know how important I was to them, and how much better they were than the other guy, and "We're sorry. We want you back. Will you give us another try? We'll be good. Honest!". I said, "Let me think about it.....ummmm....NO!" Then the gates of heaven opened, I saw a rainbow, and I said to myself, "I'm free! By American Express, Im free at last!" Then an accountant from American Express tapped me on the shoulder and said, "Well, technically...that's not exactly correct." Then he showed me the balance on my monthly statement. Oh well. You lose some and you lose some.
But, seriously, the credit card companies will cut your ISP off if they don't respond to your efforts.