"So - do you know something that "Microsoft officials" don't? Or are you just guessing?"
I know a lot of stuff that the Public Relations people and the Media people don't. I'm not sure who messed up the translation, but it is certainly an incorrect statement. I'm sure that anyone here that has had to have their companies PR try to explain something to the press knows how painful that can be.
"One of the big selling points of the WebTV unit was that it was "impossible" to get viruses. Obviously this isn't the case."
It isn't a virus. It doesn't propagate itself. It has been vulnerable to a few different security hacks, but there have been no viruses in the last six years.
The SOC isn't affected. Customer Support centers are the ones that received the 18 calls.
The user settings are stored in NVRAM. One of the settings is the dialing prefix, which gets changed from 9 to 911. But the bug has already been fixed and the emails have already been filtering, so it isn't an issue anymore.
"What does [hard nuke] mean, exactly? How would entering any type of "new code" besides a software upgrade protect the box from being hit again?
I've never actually heard it called hard nuke, but I'm guessing they mean to enter the secret code of 32768 which resets a bunch of settings stored in NVRAM. This will get rid of the 911 dialing prefix and make you do another toll free call to get a new dialing script.
To enter a secret code, power off the unit, wait 15 seconds, and press CLEAR, 3, 2, 7, 6, 8 on the remote while pointed at the unit.
It can't propagate itself. It is just an email attachment. You can forward it yourself, but it won't look in your address book and send copies of itself out. It is not a virus.
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"So - do you know something that "Microsoft officials" don't? Or are you just guessing?"
I know a lot of stuff that the Public Relations people and the Media people don't. I'm not sure who messed up the translation, but it is certainly an incorrect statement. I'm sure that anyone here that has had to have their companies PR try to explain something to the press knows how painful that can be.
"One of the big selling points of the WebTV unit was that it was "impossible" to get viruses. Obviously this isn't the case."
It isn't a virus. It doesn't propagate itself. It has been vulnerable to a few different security hacks, but there have been no viruses in the last six years.
"I'd hate to be in the SOC right about now"
The SOC isn't affected. Customer Support centers are the ones that received the 18 calls.
The user settings are stored in NVRAM. One of the settings is the dialing prefix, which gets changed from 9 to 911. But the bug has already been fixed and the emails have already been filtering, so it isn't an issue anymore.
"What does [hard nuke] mean, exactly? How would entering any type of "new code" besides a software upgrade protect the box from being hit again?
I've never actually heard it called hard nuke, but I'm guessing they mean to enter the secret code of 32768 which resets a bunch of settings stored in NVRAM. This will get rid of the 911 dialing prefix and make you do another toll free call to get a new dialing script.
To enter a secret code, power off the unit, wait 15 seconds, and press CLEAR, 3, 2, 7, 6, 8 on the remote while pointed at the unit.
"Clean up your mail servers. Install something to filter out the virus and any varients."
The mail servers were cleaned up late last week and all new incoming mail is filtered for the hack.
It can't propagate itself. It is just an email attachment. You can forward it yourself, but it won't look in your address book and send copies of itself out. It is not a virus.