I also have not had bad luck with Sony products in the last few years. The process to get them repair was not easy, starting with find the phone numbers! There are many 1-800-xxx-SONY phone numbers and no one in Sony seems to know which one is the right number so they just keep give you different numbers to try. Please forgive my bad English but I feel I need to warn people.
* DCR-PC1 MiniDV Cam: stop working with an blinking unrecoverable error code.
* PCG-F190 VIOS Laptop: LCD went dark after about a year. Since warranty had just ran out, Sony agree to repair it for free. I was told the thing broke because the LCD driver IC was bad.
* PCG-F270 VIOS Laptop: likes to turn itself off after about 5 minutes. Out of warranty, will cost at least $699 to repair.
* Desktop VIOS PC: hard drive failed after just a few months. I've to sent to entire machine to San Diego. It's been over a month already and still not back yet.
* DPP-SV77 Photo Printer: stop working with error message "Printer Cartridge Finished". The repair took over two months. It's having the same problem again.
* DSC-F707 Colors look very fake; it has just too much red. I wonder what Sony is thinking in creating this garbage.
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I also have not had bad luck with Sony products in the last few years. The process to get them repair was not easy, starting with find the phone numbers! There are many 1-800-xxx-SONY phone numbers and no one in Sony seems to know which one is the right number so they just keep give you different numbers to try. Please forgive my bad English but I feel I need to warn people. * DCR-PC1 MiniDV Cam: stop working with an blinking unrecoverable error code. * PCG-F190 VIOS Laptop: LCD went dark after about a year. Since warranty had just ran out, Sony agree to repair it for free. I was told the thing broke because the LCD driver IC was bad. * PCG-F270 VIOS Laptop: likes to turn itself off after about 5 minutes. Out of warranty, will cost at least $699 to repair. * Desktop VIOS PC: hard drive failed after just a few months. I've to sent to entire machine to San Diego. It's been over a month already and still not back yet. * DPP-SV77 Photo Printer: stop working with error message "Printer Cartridge Finished". The repair took over two months. It's having the same problem again. * DSC-F707 Colors look very fake; it has just too much red. I wonder what Sony is thinking in creating this garbage.
>they'll take it to their grave with them Can I write you a check or give you my credit to take with you when you go?