The appliance parts industry. The OEM's (GE, Whirlpool, etc.) have forced the small non-OEM parts manufacturers out of the picture, some by selling off their product lines, others by going bankrupt. I worked in the industry for eight years. Unfortunately, the attitude of consumer first has been replaced by the bottom line. Whatever it takes to keep the investors happy, even if customer service and product quality are sacrificed.
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The appliance parts industry. The OEM's (GE, Whirlpool, etc.) have forced the small non-OEM parts manufacturers out of the picture, some by selling off their product lines, others by going bankrupt. I worked in the industry for eight years. Unfortunately, the attitude of consumer first has been replaced by the bottom line. Whatever it takes to keep the investors happy, even if customer service and product quality are sacrificed.