I remember Time Warner pulling this crap on one of their customers, and they lost, guy even got to keep the modded modem.
Lawyer got him off, based on Time Warner's statements of up to 50x faster and some others like it in their contracts/advertisements. The stance was that he was only obtaining levels they had advertised.
I have zero sympathy for any ISP that sells accounts and fails to maintain its infrastructure to support them. Instead they just reduce the bandwidth to all customers. I find that significantly more harmful then a couple of people allegedly stealing (read: reclaiming orginally advertised) bandwidth.
And to add insult to injury the unnecessarily involved law enforcement to "make an example". No it's just another example how they dont' want to use their own resources to solve the problem. Like hiring some to monitor and suspend/ban accounts that are abusing TOS.
Wow, the FUD claiming people are certainly obtuse, when I first heard about this months ago(ie the leaked AOL/Time Warner bandwidth cap memo). Someone shut the "this is FUD" people up by posting a link to a dsl provider that has caps.
I called the company and inquired about the other side of the coin things like; unsolicited traffic, web ads (popup and integrated), spam, hacker probes, tech support pinging customer machines, interrupted/corrupted downloads, spyware, automatic updates, etc, and he was at a lost for an explanation. I said you would have to do a little better when customers start taking your company to small claims for charging them for "bits" they did not request or even worst that may be harmful.
And the infrastructure whine is just that, I'm sorry ISPs are notorious for not maintaining their infrastructure to handle their customer base. (example the biggest ISP provider; AOL had a federal injunction place upon for failing to maintain adequate infrastructure to maintain it's customers)
Granted there's little the common folk can do when corporations pretty much own our government's regulatory and legislative process. However, tech always seem to be one step ahead complacent corporations.
So all those screaming FUD out there might want to re-examine their assertions regarding their unquestioning trust of corporate actions and intentions.
One more thing to note. Most broadband providers advertise; unlimited and always on connections. I think their customers will take great issue if the decide to reneg on those elements of their service. All those flapping about tier service, I know several low usage folk that have reverted to dial-up because unrealized value of broadband.
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I remember Time Warner pulling this crap on one of their customers, and they lost, guy even got to keep the modded modem.
Lawyer got him off, based on Time Warner's statements of up to 50x faster and some others like it in their contracts/advertisements. The stance was that he was only obtaining levels they had advertised.
I have zero sympathy for any ISP that sells accounts and fails to maintain its infrastructure to support them. Instead they just reduce the bandwidth to all customers. I find that significantly more harmful then a couple of people allegedly stealing (read: reclaiming orginally advertised) bandwidth.
And to add insult to injury the unnecessarily involved law enforcement to "make an example". No it's just another example how they dont' want to use their own resources to solve the problem. Like hiring some to monitor and suspend/ban accounts that are abusing TOS.
Heh, do you get refunds on exception errors :p
Wow, the FUD claiming people are certainly obtuse, when I first heard about this months ago(ie the leaked AOL/Time Warner bandwidth cap memo). Someone shut the "this is FUD" people up by posting a link to a dsl provider that has caps.
I called the company and inquired about the other side of the coin things like; unsolicited traffic, web ads (popup and integrated), spam, hacker probes, tech support pinging customer machines, interrupted/corrupted downloads, spyware, automatic updates, etc, and he was at a lost for an explanation. I said you would have to do a little better when customers start taking your company to small claims for charging them for "bits" they did not request or even worst that may be harmful.
And the infrastructure whine is just that, I'm sorry ISPs are notorious for not maintaining their infrastructure to handle their customer base. (example the biggest ISP provider; AOL had a federal injunction place upon for failing to maintain adequate infrastructure to maintain it's customers)
Granted there's little the common folk can do when corporations pretty much own our government's regulatory and legislative process. However, tech always seem to be one step ahead complacent corporations.
So all those screaming FUD out there might want to re-examine their assertions regarding their unquestioning trust of corporate actions and intentions.
One more thing to note. Most broadband providers advertise; unlimited and always on connections. I think their customers will take great issue if the decide to reneg on those elements of their service. All those flapping about tier service, I know several low usage folk that have reverted to dial-up because unrealized value of broadband.