I would suggest a document management system, with maps and floor plans, incident tracking, etc. to accomplish what you are talking about. (Disclaimer: I work for a company called Lauren Innovations that provides such a service, called NaviGate.)
The system basically allows you to tie meatspace, with maps and floorplans, to your server documentation. All documentation can be deduplicated, by connecting similar documents to multiple servers. And finally, you can track all incidents related to the servers and projects. This last step makes for nice charts and graphs to show managements where things are weak and need improvement and should help to justify additional staff.
Again, I work for Lauren, but it does fit your scenario nicely and it is what I use to manage our development and production servers.
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I would suggest a document management system, with maps and floor plans, incident tracking, etc. to accomplish what you are talking about. (Disclaimer: I work for a company called Lauren Innovations that provides such a service, called NaviGate.)
The system basically allows you to tie meatspace, with maps and floorplans, to your server documentation. All documentation can be deduplicated, by connecting similar documents to multiple servers. And finally, you can track all incidents related to the servers and projects. This last step makes for nice charts and graphs to show managements where things are weak and need improvement and should help to justify additional staff.
Again, I work for Lauren, but it does fit your scenario nicely and it is what I use to manage our development and production servers.