A lot has been mentioned about 'The ISP's terms and conditions' or User
agreements but this is not the core of the case. Once the user terminates an account the User Agreement does not apply. This person, to
her knowledge, terminated the account. The complaint is:'The ISP had improperly used her personal information without her knowledge and consent for a purpose other than that for which it had been collected' The ISP used her personal information, the content her e-mail, for the
purpose of collecting an alleged over-due balance. The e-mail was collected without her knowledge and it was collected to reclaim the
over-due balance.
Slashdot Mirror
A lot has been mentioned about 'The ISP's terms and conditions' or User agreements but this is not the core of the case. Once the user terminates an account the User Agreement does not apply. This person, to her knowledge, terminated the account. The complaint is:' The ISP had improperly used her personal information without her knowledge and consent for a purpose other than that for which it had been collected '
The ISP used her personal information, the content her e-mail, for the purpose of collecting an alleged over-due balance. The e-mail was collected without her knowledge and it was collected to reclaim the over-due balance.