Actually, the Mexican workers would probably bust their ass doing the work assigned. The manager would then figure it's more profitable to hire Mexicans and continue them on their poor wages.
What happens then is that American employees would refuse to work at those rates and then start bitching about the lack of jobs. Prime example - CatPoopedOnMyBrain.
* Second post, in Plain Old Text, for easier reading *
Actually, there was nothing that was grammatically incorrect in my previous post. You're more than welcome to disagree with what I had to say.
This has nothing to do with people from the South specifically. It's a question of attitudes. I'm American and am from the West Coast myself and I am not given to blindly supporting views for or against people from any country, including my own.
You sir may have an accent that is perfectly understandable, and more power to you for that. And you are definitely not alone.
Outsourcing is now a reality, like it or not. And you will have to deal with people that are from other countries. Just because you have purchased a product with US Dollars doesn't mean that you HAVE to speak to somebody that uses the same slang as you do.
As long as the other person can speak English clearly, can understand you and solves your problem how does it matter where he/she is based?
I seriously doubt that you'd all get your panties in a bunch if these call-centers were based in England. It's all right to bash Indian call-centers isn't it?
And you poor dumbass, it's a tandoori oven...see, time and again you prove that most Americans cannot spell.
And your post seems to suggest that tech support in the US is not sing-song gibberish and accurate...lol, that's been very different my experience...guess things are particularly bad in Los Angeles.
Actually, there was nothing that was grammatically incorrect in my previous post. You're more than welcome to disagree with what I had to say.
This has nothing to do with people from the South specifically. It's a question of attitudes. I'm American and am from the West Coast myself and I am not given to blindly supporting views for or against people from any country, including my own.
You sir may have an accent that is perfectly understandable, and more power to you for that. And you are definitely not alone.
Outsourcing is now a reality, like it or not. And you will have to deal with people that are from other countries. Just because you have purchased a product with US Dollars doesn't mean that you HAVE to speak to somebody that uses the same slang as you do.
As long as the other person can speak English clearly, can understand you and solves your problem how does it matter where he/she is based?
I seriously doubt that you'd all get your panties in a bunch if these call-centers were based in England. It's all right to bash Indian call-centers isn't it?
And you poor dumbass, it's a tandoori oven...see, time and again you prove that most Americans cannot spell.
And your post seems to suggest that tech support in the US is not sing-song gibberish and accurate...lol, that's been very different my experience...guess things are particularly bad in Los Angeles.
You're probably not illiterate, seing that you actually posted something, but the grammatical and punctuation errors in your post reflect a very poor understaning of the language.
How does that make you better than the Indian rep on the other end of the line that everybody's bitching about? The comment about Americans being arrogant is unfortunately true. You expect the whole world to speak in your accent and your slang. Well, don't outsource if you can't put up with other accents. I'm sure Indians have a tough time understanding American accents as well.
And not everybody in this wonderful country, i.e the USA, speaks good English for sure. And this is your native language.
Of course they're not coming back!
Anyways, what's more difficult? Trying to understand an Indian, who in all probability is academically qualified, speaks English well and is technically sound (all necessary qualifications for him to beat the competition and get a job at a call-center) or for the said Indian employee to understand some hillbilly calling from the deep South, short on patience and intelligence with enough oil money or an income-tax refund to go and buy a computer he knows nothing about.
Sure if the dude on the other line doesn't talk like he's from Nowhere, Texas or Mississippi he's going to complain about service - focussing not on the fact that the rep's trying to help him but that he kayn't unduhstaind him.
Arrogant Americans! You want the whole world to speak in your tongue? At least the Indian rep wouldn't mutilate the language like some Americans do. Oh, but of course, you don't speak English...sorry!
Bunch of whingers...
So what's more difficult? Trying to understand an Indian, who in all probability is academically qualified, speaks English well and is technically sound (all necessary qualifications for him to beat the competition and get a job at a call-center) or for the said Indian employee to understand some hillbilly calling from the deep South, short on patience and intelligence with enough oil money or an income-tax refund to go and buy a computer he knows nothing about.
Sure if the dude on the other line doesn't talk like he's from Nowhere, Texas or Mississippi he's going to complain about service - focussing not on the fact that the rep's trying to help him but that he kayn't unduhstaind him.
Arrogant Americans! You want the whole world to speak in your tongue? At least the Indian rep wouldn't mutilate the language like some Americans do. Oh, but of course, you don't speak English...sorry!
Bunch of whingers...
Slashdot Mirror
Actually, the Mexican workers would probably bust their ass doing the work assigned. The manager would then figure it's more profitable to hire Mexicans and continue them on their poor wages.
What happens then is that American employees would refuse to work at those rates and then start bitching about the lack of jobs. Prime example - CatPoopedOnMyBrain.
Racist Pig
* Second post, in Plain Old Text, for easier reading *
Actually, there was nothing that was grammatically incorrect in my previous post. You're more than welcome to disagree with what I had to say.
This has nothing to do with people from the South specifically. It's a question of attitudes. I'm American and am from the West Coast myself and I am not given to blindly supporting views for or against people from any country, including my own.
You sir may have an accent that is perfectly understandable, and more power to you for that. And you are definitely not alone.
Outsourcing is now a reality, like it or not. And you will have to deal with people that are from other countries. Just because you have purchased a product with US Dollars doesn't mean that you HAVE to speak to somebody that uses the same slang as you do.
As long as the other person can speak English clearly, can understand you and solves your problem how does it matter where he/she is based?
I seriously doubt that you'd all get your panties in a bunch if these call-centers were based in England. It's all right to bash Indian call-centers isn't it?
And you poor dumbass, it's a tandoori oven...see, time and again you prove that most Americans cannot spell.
And your post seems to suggest that tech support in the US is not sing-song gibberish and accurate...lol, that's been very different my experience...guess things are particularly bad in Los Angeles.
Actually, there was nothing that was grammatically incorrect in my previous post. You're more than welcome to disagree with what I had to say. This has nothing to do with people from the South specifically. It's a question of attitudes. I'm American and am from the West Coast myself and I am not given to blindly supporting views for or against people from any country, including my own. You sir may have an accent that is perfectly understandable, and more power to you for that. And you are definitely not alone. Outsourcing is now a reality, like it or not. And you will have to deal with people that are from other countries. Just because you have purchased a product with US Dollars doesn't mean that you HAVE to speak to somebody that uses the same slang as you do. As long as the other person can speak English clearly, can understand you and solves your problem how does it matter where he/she is based? I seriously doubt that you'd all get your panties in a bunch if these call-centers were based in England. It's all right to bash Indian call-centers isn't it? And you poor dumbass, it's a tandoori oven...see, time and again you prove that most Americans cannot spell. And your post seems to suggest that tech support in the US is not sing-song gibberish and accurate...lol, that's been very different my experience...guess things are particularly bad in Los Angeles.
You're probably not illiterate, seing that you actually posted something, but the grammatical and punctuation errors in your post reflect a very poor understaning of the language.
How does that make you better than the Indian rep on the other end of the line that everybody's bitching about? The comment about Americans being arrogant is unfortunately true. You expect the whole world to speak in your accent and your slang. Well, don't outsource if you can't put up with other accents. I'm sure Indians have a tough time understanding American accents as well.
And not everybody in this wonderful country, i.e the USA, speaks good English for sure. And this is your native language.
Maybe what you should rather do is learn to spell :)
See, it's people like you that complain...sigh.
Hey Catpoopman, Learn to spell! Stupid American! PS - no offence to any Americans out there.
Of course they're not coming back! Anyways, what's more difficult? Trying to understand an Indian, who in all probability is academically qualified, speaks English well and is technically sound (all necessary qualifications for him to beat the competition and get a job at a call-center) or for the said Indian employee to understand some hillbilly calling from the deep South, short on patience and intelligence with enough oil money or an income-tax refund to go and buy a computer he knows nothing about. Sure if the dude on the other line doesn't talk like he's from Nowhere, Texas or Mississippi he's going to complain about service - focussing not on the fact that the rep's trying to help him but that he kayn't unduhstaind him. Arrogant Americans! You want the whole world to speak in your tongue? At least the Indian rep wouldn't mutilate the language like some Americans do. Oh, but of course, you don't speak English...sorry! Bunch of whingers...
So what's more difficult? Trying to understand an Indian, who in all probability is academically qualified, speaks English well and is technically sound (all necessary qualifications for him to beat the competition and get a job at a call-center) or for the said Indian employee to understand some hillbilly calling from the deep South, short on patience and intelligence with enough oil money or an income-tax refund to go and buy a computer he knows nothing about. Sure if the dude on the other line doesn't talk like he's from Nowhere, Texas or Mississippi he's going to complain about service - focussing not on the fact that the rep's trying to help him but that he kayn't unduhstaind him. Arrogant Americans! You want the whole world to speak in your tongue? At least the Indian rep wouldn't mutilate the language like some Americans do. Oh, but of course, you don't speak English...sorry! Bunch of whingers...