I used to have a 600E that I used with work, but now I use as a home machine. One day, I unplugged it and ran off battery. (Which I never did) Within 5 minutes, it went from 100% to 5%.
I called support, told them my battery was broken, and they sent me a new one.
I put it in, and after charging for a day, I unplugged and went on battery -- Same thing happened, 100% to 5% in 5 minutes. So I called them back.
When I told the support guy what happened, he said something to the effect of "opps, I was afraid of that. So, do you feel comfortable changing a motherboard in a laptop, or would you like to send it in."
They sent me both a motherboard and another battery. Since then, things have been much better, and I haven't had a problem. I won't say I've timed how long the machine lasts, but its reasonable.
BTW -- The motherboard was really killing the batteries, not just showing the wrong voltage. I borrowed a co-worker's battery, and when he used it in his machine again, it wouldn't hold a charge. He had to get a replacement too.
Slashdot Mirror
I called support, told them my battery was broken, and they sent me a new one.
I put it in, and after charging for a day, I unplugged and went on battery -- Same thing happened, 100% to 5% in 5 minutes. So I called them back.
When I told the support guy what happened, he said something to the effect of "opps, I was afraid of that. So, do you feel comfortable changing a motherboard in a laptop, or would you like to send it in."
They sent me both a motherboard and another battery. Since then, things have been much better, and I haven't had a problem. I won't say I've timed how long the machine lasts, but its reasonable.
BTW -- The motherboard was really killing the batteries, not just showing the wrong voltage. I borrowed a co-worker's battery, and when he used it in his machine again, it wouldn't hold a charge. He had to get a replacement too.
Cheers, Greg