There is always going to be a small group that accounts for a large percentage of the bandwidth usage. If this is really becoming a profitibility problem and disrupting the quality of service for the light users (the most profitable) then I think that they should set a limit of X GB/month of transfer and charge a fee per GB once you exceed that, just like web hosting plans. If you want true unlimited, then you should be on a business account or different type of service (like a dedicated line). Just my $0.02
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There is always going to be a small group that accounts for a large percentage of the bandwidth usage. If this is really becoming a profitibility problem and disrupting the quality of service for the light users (the most profitable) then I think that they should set a limit of X GB/month of transfer and charge a fee per GB once you exceed that, just like web hosting plans. If you want true unlimited, then you should be on a business account or different type of service (like a dedicated line). Just my $0.02