Sometimes you cannot even get Bell Atlantic's attention. I signed up with Voicenet, wanting two lines, an ADSL and SDSL. Voicenet is in the same position as Flashcom. Right now, I do have an ADSL, provided by Bell Atlantic. I am switching provider because BA didn't know why I was down for three weeks. I was magically fixed when the CO (Central Office) came back online. Currently I am being pushed around by Bell Atlantic through Covad because I was not here for the install date/time. This is after the fact that I called to reschedule the appointment (about 5 days prior), so both could be installed on the same day. And also, Bell Atlantic left a note stating they missed me at 5:40, when the install time was 12:00 - 5:00. The Lines were rescheduled for yesterday (05/30/00). Bell Atlantic cancelled the lines yesterday at 11:20, again the installation was supposed to be delivered between 12:00 - 5:00. That was 11:20 PDT too bad I am EST.
I will have to admit; when the service is up and running, I love it. There is not a time during the day that I don't get to see the full bandwidth of my line.
All in all, you are going to get pooh from somewhere.
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Sometimes you cannot even get Bell Atlantic's attention. I signed up with Voicenet, wanting two lines, an ADSL and SDSL. Voicenet is in the same position as Flashcom. Right now, I do have an ADSL, provided by Bell Atlantic. I am switching provider because BA didn't know why I was down for three weeks. I was magically fixed when the CO (Central Office) came back online. Currently I am being pushed around by Bell Atlantic through Covad because I was not here for the install date/time. This is after the fact that I called to reschedule the appointment (about 5 days prior), so both could be installed on the same day. And also, Bell Atlantic left a note stating they missed me at 5:40, when the install time was 12:00 - 5:00. The Lines were rescheduled for yesterday (05/30/00). Bell Atlantic cancelled the lines yesterday at 11:20, again the installation was supposed to be delivered between 12:00 - 5:00. That was 11:20 PDT too bad I am EST.
I will have to admit; when the service is up and running, I love it. There is not a time during the day that I don't get to see the full bandwidth of my line.
All in all, you are going to get pooh from somewhere.