There aren't that many well-proven solutions out there that are ITIL-compatible and are used by Local Authorities, but one I'm aware of is Supportworks from Hornbill (http://www.hornbill.com/). They're a British company and have lots of Public Sector customers, so should be suitable. They're also reasonably priced, so I understand, and well-liked by their customers.
Didn't Microsoft buy up a VM software company with intent to use the virtualization to remain backward compatible (Virtual PC)?
Under the new license you would need to have an extra license to run Win3.11 apps on the latest (not-in-and-of-itself backward compatible (sic)) Windows version.
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Just have a look here for inspiration: Makezine.
I'm in no way (apart from spiritually;) affiliated with yada yada yada
Here Here !!!
Things just worked or were easily fixed (Reveal Codes) if it didn't.
\begin{frustration}
I spend too much time getting frustrated with Word:
\end{frustration}
(yeah, so there is something higher than WP as well, but let's keep the Formatter vs Processor debate out of this;)
If it weren't for the fact that I had to use Word for work...
There aren't that many well-proven solutions out there that are ITIL-compatible and are used by Local Authorities, but one I'm aware of is Supportworks from Hornbill (http://www.hornbill.com/). They're a British company and have lots of Public Sector customers, so should be suitable. They're also reasonably priced, so I understand, and well-liked by their customers.
Didn't Microsoft buy up a VM software company with intent to use the virtualization to remain backward compatible (Virtual PC)?
Under the new license you would need to have an extra license to run Win3.11 apps on the latest (not-in-and-of-itself backward compatible (sic)) Windows version.