If you're the kind of geek that I am, then you like to open up the box to figure out how things work. Then, knowing what you've learned, hack it to make it work better. Doing this with a work group of human beings is not as easy, but the metaphore applies. I suggest you look into the discipline of Industrial-Organizational Psychology. These scientists have been studying workers and work behavior for over a hundred years and they have a firm grasp of how to be a successful manager depending on your organization's culture and the personal characterisics of your direct reports.
As for what you can do with your direct reports in the immediate future:
1. Support them where they need help and when they are under attack.
2. Do not get in their way.
Wow, why so defensive of SBC? You say you live in the Chicago area, did you watch the news for the last few years? SBC encourages it's emplyees to practice aggressive marketing tactics including trying to sell to you when you are simply trying to get customer support. They offer "privacy manager" to help you deal with telemarketers, but they sell your information, including "privicy manager" customers. Most offensively, when their own telemarketers call, they aren't affect my the privacy manager system.
I have no qualms with the hard working people who take care of our telephone lines, I'm concerned with the big coroparate guys who bought out Ameritech (another shady company anyway) in a very shady deal and proceeded to cut the jobs of those hardworking people who take care of our telephones lines, which results in less available man power to service those lines when problems emerge.
In the Chicago area, SBC just took over our phone service a few years back. They screwed everything and jacked up the prices. The people at SBC engage in some of the most underhanded busniess practice this side of the ENRON debacle. I do have to say that I am quite impressed by this move, though. But look for the hidden motives. Publicity is the name of the game here not some sense of loyalty they have to thier customers.
This system is web-based and can be integrated with other HRIS software applications. http://www.businessdecisions.com/Human_Resources_S oftware.asp
Absolutely not. I'm afraid your views and fears about I/O are unfounded. Learn more before judging.
If you're the kind of geek that I am, then you like to open up the box to figure out how things work. Then, knowing what you've learned, hack it to make it work better. Doing this with a work group of human beings is not as easy, but the metaphore applies. I suggest you look into the discipline of Industrial-Organizational Psychology. These scientists have been studying workers and work behavior for over a hundred years and they have a firm grasp of how to be a successful manager depending on your organization's culture and the personal characterisics of your direct reports. As for what you can do with your direct reports in the immediate future: 1. Support them where they need help and when they are under attack. 2. Do not get in their way.
Wow, why so defensive of SBC? You say you live in the Chicago area, did you watch the news for the last few years? SBC encourages it's emplyees to practice aggressive marketing tactics including trying to sell to you when you are simply trying to get customer support. They offer "privacy manager" to help you deal with telemarketers, but they sell your information, including "privicy manager" customers. Most offensively, when their own telemarketers call, they aren't affect my the privacy manager system. I have no qualms with the hard working people who take care of our telephone lines, I'm concerned with the big coroparate guys who bought out Ameritech (another shady company anyway) in a very shady deal and proceeded to cut the jobs of those hardworking people who take care of our telephones lines, which results in less available man power to service those lines when problems emerge.
In the Chicago area, SBC just took over our phone service a few years back. They screwed everything and jacked up the prices. The people at SBC engage in some of the most underhanded busniess practice this side of the ENRON debacle. I do have to say that I am quite impressed by this move, though. But look for the hidden motives. Publicity is the name of the game here not some sense of loyalty they have to thier customers.