All project requests in our company are required to have a payback value, this is a dollar amount that the user believes will be saved by the project. This way we can point to other projects we are looking at and give the user a reason why we are saying yes or no to them.
We use the payback not only for rating what project we will be working on next but also for validating the work we are performing. It's nice to be able to add up those paybacks and say the IT department saved the company $XXX last year.
We also use project tracking sheets that show a time line of everything we are doing, this makes a great visual tool that a non-techie can understand.
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All project requests in our company are required to have a payback value, this is a dollar amount that the user believes will be saved by the project. This way we can point to other projects we are looking at and give the user a reason why we are saying yes or no to them.
We use the payback not only for rating what project we will be working on next but also for validating the work we are performing. It's nice to be able to add up those paybacks and say the IT department saved the company $XXX last year.
We also use project tracking sheets that show a time line of everything we are doing, this makes a great visual tool that a non-techie can understand.