Of course we've had alternatives to the keyboard for some time. I mean Englebart came up with various chording solutions years ago. Now how much faster and more ergonomical are those solutions when compared to a keyboard. Plus you can chord with one hand and mouse with the other. Any economists want to speculate why those didn't catch on?
I can't say that I care much for SMS. It always seems to cause plenty of problems. And yes, it definately has some "Orwelian" overtones. The remote administration application I have had the most experience with is Timbuktu. It allows full access of the target computer, including behind the scenes file transfer. However, it lets the end user know when people are connected and who is connnected. When someone connects there is an icon alerting the user to the connection, and an icon that alerts them that there has been a connection. And finally there is a log that keeps track of all connections by computer name and network address as well as by login name.
For an administrator this is actually a good thing. That way you have proof if the user claims you were tampering with their machine. And believe me, I've gotten those accusations.
I don't know why users thing we have time to go through their hard drives and throw away random files....
As for Back Orifice, I think the most impressive aspect is the small memory footprint. That is something the large companies need to emulate. And I think the biggest drawback of using it as a support tool is the lack of support and the skimpiness of the documentation.
And yes... the lockup feature is really of little use to a System Administrator. Unless that user REALLY pissed you off. But then that would be childish.:-)
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Of course we've had alternatives to the keyboard for some time. I mean Englebart came up with various chording solutions years ago. Now how much faster and more ergonomical are those solutions when compared to a keyboard. Plus you can chord with one hand and mouse with the other. Any economists want to speculate why those didn't catch on?
I can't say that I care much for SMS. It always seems to cause plenty of problems. And yes, it definately has some "Orwelian" overtones. The remote administration application I have had the most experience with is Timbuktu. It allows full access of the target computer, including behind the scenes file transfer. However, it lets the end user know when people are connected and who is connnected. When someone connects there is an icon alerting the user to the connection, and an icon that alerts them that there has been a connection. And finally there is a log that keeps track of all connections by computer name and network address as well as by login name.
:-)
For an administrator this is actually a good thing. That way you have proof if the user claims you were tampering with their machine. And believe me, I've gotten those accusations.
I don't know why users thing we have time to go through their hard drives and throw away random files....
As for Back Orifice, I think the most impressive aspect is the small memory footprint. That is something the large companies need to emulate. And I think the biggest drawback of using it as a support tool is the lack of support and the skimpiness of the documentation.
And yes... the lockup feature is really of little use to a System Administrator. Unless that user REALLY pissed you off. But then that would be childish.