I worked for dell customer care
their system is so screwed i dont see how anyone gets anything accomplished,
its not the workers , becaue the workers cant say anything thats not on a script , they can be original , cant give suggestions
cant give out any helpful info
the workers are made to be "robots"
and when the "superiors" give the workers a pep talk , its basicly a fuck you with a smile and a pat on the back.....the line was actually used once "when you grow up , you can make money like we dco" and they were speaking to 18-60 year olds
anyway
thats just to give you an idel of how it really is
I worked for dell customer care their system is so screwed i dont see how anyone gets anything accomplished, its not the workers , becaue the workers cant say anything thats not on a script , they can be original , cant give suggestions cant give out any helpful info the workers are made to be "robots" and when the "superiors" give the workers a pep talk , its basicly a fuck you with a smile and a pat on the back.....the line was actually used once "when you grow up , you can make money like we dco" and they were speaking to 18-60 year olds anyway thats just to give you an idel of how it really is