Thanks for your comments. My "contacts" are the reps in the ad sales office where we have spent in excess of $500,000.
But although our salesreps are great and really try the best they can - they also seem to have little access to problem solvers.
Anyone who thinks that advertisers get some sort of preferred treatment - would be surprised at our history.
I am working on a document that describes some of the very frustrating situations we have encountered with Google.
To save bandwidth - I'll just post a link in the next couple of days and provide full details including names.
Great sentiment - but I have been dealing with Google for many years and even on matters where they are wrong and admit it - No one (I repeat No one) can get Google to do as they wish.
I have never found a company that expresses less concern to either customer or user complaints.
Yes we have retained legal counsel and sent all of the preliminary paper work, and are proceeding with legal action. Would be glad to send you coies if you like. (sheeesh)
But - not only is it going to cost us a small fortune (I guess that's part of business) but the time frame for resolving a matter like this is many months if not years. Currently we are obligated to wait for responses to our complaint. That's how we are handling the tradmark issue - but that does nothing about the spam.
Generally a website has one home / index page which is usually the main "entrance" to the site.
This page is indexed by google (and other search engines) to determine it's theme, content and subject matter. Most pages only rank well for one or two (maybe up to ten) key phrases. Afterall, how many subjects can a page really be about?
Many so called search engine spammers have found that they can duplicate several thousand - or hundreds of thousands of pages that are identical, except for the emphasis on different key words or phrases.
Google has always maintained that this is an inappropriate technique and that they will prevent these sites from dominating results.
As a long time user of Google and a reasonably large advertiser - our company is now questoning whether Google will survive the next couple of years.
Through contacts, we have pointed out to Google (and submitted spam reports and submitted poor results reports) that one of our competitors has 2,700 duplicate doorway entry pages to their site. Several hundred of those are illegally indexed using "our" trademarked name.
We also advised them of another competitor with 159,000 doorway pages - all indexed and showing up in results.
Google's response . . . (silence)
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Thanks for your comments. My "contacts" are the reps in the ad sales office where we have spent in excess of $500,000. But although our salesreps are great and really try the best they can - they also seem to have little access to problem solvers. Anyone who thinks that advertisers get some sort of preferred treatment - would be surprised at our history.
I am working on a document that describes some of the very frustrating situations we have encountered with Google. To save bandwidth - I'll just post a link in the next couple of days and provide full details including names.
Great sentiment - but I have been dealing with Google for many years and even on matters where they are wrong and admit it - No one (I repeat No one) can get Google to do as they wish. I have never found a company that expresses less concern to either customer or user complaints.
Yes we have retained legal counsel and sent all of the preliminary paper work, and are proceeding with legal action. Would be glad to send you coies if you like. (sheeesh) But - not only is it going to cost us a small fortune (I guess that's part of business) but the time frame for resolving a matter like this is many months if not years. Currently we are obligated to wait for responses to our complaint. That's how we are handling the tradmark issue - but that does nothing about the spam.
Generally a website has one home / index page which is usually the main "entrance" to the site. This page is indexed by google (and other search engines) to determine it's theme, content and subject matter. Most pages only rank well for one or two (maybe up to ten) key phrases. Afterall, how many subjects can a page really be about? Many so called search engine spammers have found that they can duplicate several thousand - or hundreds of thousands of pages that are identical, except for the emphasis on different key words or phrases. Google has always maintained that this is an inappropriate technique and that they will prevent these sites from dominating results.
As a long time user of Google and a reasonably large advertiser - our company is now questoning whether Google will survive the next couple of years. Through contacts, we have pointed out to Google (and submitted spam reports and submitted poor results reports) that one of our competitors has 2,700 duplicate doorway entry pages to their site. Several hundred of those are illegally indexed using "our" trademarked name. We also advised them of another competitor with 159,000 doorway pages - all indexed and showing up in results. Google's response . . . (silence)