I have been employed with AT&T wireless as a customer service rep for 6 months. I am glad to work for them. I take my job very seriously. I like to provide clear, concise information to existing customers. I didn't reply to advertise but just to say that I am happy to hear that you are satisfied with your service. I think AT&T Wireless is a good cell phone company and the fact that existing customer's don't have to renew their contract and stay on a month to month basis after their contract is done.
There is a new program that was effective 11/24/03 that if an existing customer signs up for a 2 year contract and start a plan for 39.99 and above they would get a free phone every 12 mos. How many cell companies would do that for their customers. I think AT&T wireless recognizes customer loyalty and values customers and that is why they started this new program. So many people are switching carriers just to get free phones.
I saw on TV on a Verizon commercial that you can get unlimited family calling nationwide. I saw on the commerical that the coverage map is all red. I checked out the web site and the map on the website is nothing like what it appears on TV. I saw bloches of roaming and no service areas in the USA. plans at 39.99 for 400 shared min. What about unlimited family calling. I thought you can make unlimited calls. Talk about falsified advertising.
I have been employed with AT&T Wireless as a telephone customer service representative (TDMA) for 6 months. I really like my job and I'll admit I have bad days when I have 1 irate customer after another and I'm ready to snap.
I take my job very seriously and I try to provide excellent customer service at the best of my ability. There is this new program that was just launched that if an existing customer signs a 2 year contract and is on plans that are 39.99 and above they get a free phone every 12 months. How many cell companies does that. It is also the same with GSM customers.
I know that there are customers that had bad experiences with customer service reps. I know alot of times I have to clean up other reps messes as well. I go the distance with my customers and I feel really good when I make an angry customer into a happy customer
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I have been employed with AT&T wireless as a customer service rep for 6 months. I am glad to work for them. I take my job very seriously. I like to provide clear, concise information to existing customers. I didn't reply to advertise but just to say that I am happy to hear that you are satisfied with your service. I think AT&T Wireless is a good cell phone company and the fact that existing customer's don't have to renew their contract and stay on a month to month basis after their contract is done. There is a new program that was effective 11/24/03 that if an existing customer signs up for a 2 year contract and start a plan for 39.99 and above they would get a free phone every 12 mos. How many cell companies would do that for their customers. I think AT&T wireless recognizes customer loyalty and values customers and that is why they started this new program. So many people are switching carriers just to get free phones. I saw on TV on a Verizon commercial that you can get unlimited family calling nationwide. I saw on the commerical that the coverage map is all red. I checked out the web site and the map on the website is nothing like what it appears on TV. I saw bloches of roaming and no service areas in the USA. plans at 39.99 for 400 shared min. What about unlimited family calling. I thought you can make unlimited calls. Talk about falsified advertising.
I have been employed with AT&T Wireless as a telephone customer service representative (TDMA) for 6 months. I really like my job and I'll admit I have bad days when I have 1 irate customer after another and I'm ready to snap. I take my job very seriously and I try to provide excellent customer service at the best of my ability. There is this new program that was just launched that if an existing customer signs a 2 year contract and is on plans that are 39.99 and above they get a free phone every 12 months. How many cell companies does that. It is also the same with GSM customers. I know that there are customers that had bad experiences with customer service reps. I know alot of times I have to clean up other reps messes as well. I go the distance with my customers and I feel really good when I make an angry customer into a happy customer