I would have a few people take the HP ITIL course. There is a short course that would be great for decision makers in your company that would be great. They would really see the benefits through a great simulation.
The longer course will get you certified in ITIL. Its a 4 or 5 day course and you take the test on the last day. It was awesome.
If you are looking for a good document repository that is cost effective, I would look at Knowledge Tree. Its an open source application that you can start to use for free if you have the expertise to set it up on a web server yourself. Alternatively you can pay them to host your documents or pay more for them to setup and support their app on your own infrastructure.
While I agree it should be there are some pretty specific conditions that are required to put yourself in a position to save a lot of money with it. I think your complaint is very specific here and obviously doesn't apply across the OSS spectrum. Any person or company that has the expertise can use OSS with that expertise for free. It didn't sound like your employees had the expertise required to use those particular pieces of software. That isn't bad or good, it just is.
If a person or company requires support for a piece of OSS then they are going to have to pay for in many cases. A corporation can purchase OSS support in general for a wide array of OSS for practically nothing compared to the costs required for closed source stuff. There is definately an economy of scale involved in this as well.
Just remember that OSS, in my opinion, isn't just a philosophy (its a pretty damn good one). It also has to make business sense. If it makes business sense to use OSS I recommend using it in every possible case because of the Free and Open Source Softwawre philosophy. Its not a magic pill and it should be treated just like any other software decision.
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I would have a few people take the HP ITIL course. There is a short course that would be great for decision makers in your company that would be great. They would really see the benefits through a great simulation. The longer course will get you certified in ITIL. Its a 4 or 5 day course and you take the test on the last day. It was awesome. If you are looking for a good document repository that is cost effective, I would look at Knowledge Tree. Its an open source application that you can start to use for free if you have the expertise to set it up on a web server yourself. Alternatively you can pay them to host your documents or pay more for them to setup and support their app on your own infrastructure.
While I agree it should be there are some pretty specific conditions that are required to put yourself in a position to save a lot of money with it. I think your complaint is very specific here and obviously doesn't apply across the OSS spectrum. Any person or company that has the expertise can use OSS with that expertise for free. It didn't sound like your employees had the expertise required to use those particular pieces of software. That isn't bad or good, it just is.
If a person or company requires support for a piece of OSS then they are going to have to pay for in many cases. A corporation can purchase OSS support in general for a wide array of OSS for practically nothing compared to the costs required for closed source stuff. There is definately an economy of scale involved in this as well.
Just remember that OSS, in my opinion, isn't just a philosophy (its a pretty damn good one). It also has to make business sense. If it makes business sense to use OSS I recommend using it in every possible case because of the Free and Open Source Softwawre philosophy. Its not a magic pill and it should be treated just like any other software decision.
This is so not the way to be using iFolder. What you need is a database not a file sync program.