Back in 1997 when I was doing phone support for the ISP I'm working for, I had a customer calling us who had troubles with his mail account. It was monday afternoon and one of those days that would never end, I already had a lot of unfriendly customers on the phone that day and I was quite a bit bad mooded.
The conversation went like this:
Customer: "I'm having troubles with my mailbox" Me: "OK, what's your username?"
Customer: <tells me his username> Me: "OK, and what's your password?"
Customer: "Won't tell ya" Me (getting upset): Now listen, how am I supposed to help you if you won't tell your @*#! password?! <angry>
Customer: "Sorry, you don't understand, my password _IS_ 'wonttellya'" Me: <duh!!!>
Back in 1997 when I was doing phone support for the ISP I'm working for, I had a customer calling us who had troubles with his mail account. It was monday afternoon and one of those days that would never end, I already had a lot of unfriendly customers on the phone that day and I was quite a bit bad mooded.
The conversation went like this:
Customer: "I'm having troubles with my mailbox"
Me: "OK, what's your username?"
Customer: <tells me his username>
Me: "OK, and what's your password?"
Customer: "Won't tell ya"
Me (getting upset): Now listen, how am I supposed to help you if you won't tell your @*#! password?! <angry>
Customer: "Sorry, you don't understand, my password _IS_ 'wonttellya'"
Me: <duh!!!>
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sHIFT hAPPENS