oh..and sorry about the huge chunk o' text...I was writing in a bit of a hurry and forgot to hit the formatting button! >_ Well...mod down for SOMETHING I suppose... -- Buffer
As a Best Buy employee I feel a bit obligated to defend my employer a bit. Well..actually...I don't give a shit about the company, just the people I work with. There are a few basic problems that contribute to this ignorance referenced here.
First of all, whoever said that the training consists of "if you don't know something, make it up" was basically right. That's what they tell us during the department training. Well..recently it's been, "if you don't know, make something up, then ask ****" (where ****=yours truly). Second, we know that the markup is absurd, we can't help it, yes I think it's stupid to pay $15 extra for gold plated USB cable, but we risk losing our jobs if we tell them to buy the regular cable (which I often do). However, I'm just a teenager and live in a financially stable home. Some of the employees (a lot in my store) are putting themselves through college and wouldn't be able to pursue an education if they didn't keep their jobs. Will BestBuy fire employees for not selling the more expensive "accessories" as they call them? You bet they will. I hope that some of you may consider that the saying "hey, I just work here" does carry some weight. However, these employees should be more honest and just find someone who knows their shit (like me, not to toot my own horn, but I know the stuff), instead of trying to bullshit a customer. In addition, to the employee who said "you shouldn't even be in best buy!"...god bless you, yet if you had your way, I wouldn't have ANYONE interesting to talk to! Now, to spin it the other way, a few moronic CUSTOMERS I've had.
Customer: Ya so I want to install Linux.
Me: OK, what distribution do you want to run?
Customer: You know...Windows Linux
Me: Linux isn't made by Microsoft
Customer: Well I want the one that will run on Windows XP.
Now I could have gone into dual booting, but I didn't want to have to clean up if his head exploded.
Another great one
Customer: Where are the cameras?
Me: You Just Walked Past Them.
Customer: You Mean Those?!
Me: Yes...next to the huge sign marked "Cameras"
yes I was rude...cut me some slack...this isn't a rare occurance.
And my personal favorite,
asking the network guy (me) if I can help her buy a refrigerator.
I hope I've at least cleared up a few things,
and to those of you that deal with moron employees when you to bestbuy remember...I deal with them 8 hours a day 4 or 5 days a week...
Touche!
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Buffer
Slashdot Mirror
I hope that this will get the industry thinking about how their foolish actions have affected their customers (...ya right..)
Hopefully this show will get as much attention as Merchants of Cool did. We had to watch that in class x amount of times...
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overflow
oh..and sorry about the huge chunk o' text...I was writing in a bit of a hurry and forgot to hit the formatting button! >_
Well...mod down for SOMETHING I suppose...
--
Buffer
As a Best Buy employee I feel a bit obligated to defend my employer a bit. Well..actually...I don't give a shit about the company, just the people I work with. There are a few basic problems that contribute to this ignorance referenced here. First of all, whoever said that the training consists of "if you don't know something, make it up" was basically right. That's what they tell us during the department training. Well..recently it's been, "if you don't know, make something up, then ask ****" (where ****=yours truly). Second, we know that the markup is absurd, we can't help it, yes I think it's stupid to pay $15 extra for gold plated USB cable, but we risk losing our jobs if we tell them to buy the regular cable (which I often do). However, I'm just a teenager and live in a financially stable home. Some of the employees (a lot in my store) are putting themselves through college and wouldn't be able to pursue an education if they didn't keep their jobs. Will BestBuy fire employees for not selling the more expensive "accessories" as they call them? You bet they will. I hope that some of you may consider that the saying "hey, I just work here" does carry some weight. However, these employees should be more honest and just find someone who knows their shit (like me, not to toot my own horn, but I know the stuff), instead of trying to bullshit a customer. In addition, to the employee who said "you shouldn't even be in best buy!"...god bless you, yet if you had your way, I wouldn't have ANYONE interesting to talk to! Now, to spin it the other way, a few moronic CUSTOMERS I've had. Customer: Ya so I want to install Linux. Me: OK, what distribution do you want to run? Customer: You know...Windows Linux Me: Linux isn't made by Microsoft Customer: Well I want the one that will run on Windows XP. Now I could have gone into dual booting, but I didn't want to have to clean up if his head exploded. Another great one Customer: Where are the cameras? Me: You Just Walked Past Them. Customer: You Mean Those?! Me: Yes...next to the huge sign marked "Cameras" yes I was rude...cut me some slack...this isn't a rare occurance. And my personal favorite, asking the network guy (me) if I can help her buy a refrigerator. I hope I've at least cleared up a few things, and to those of you that deal with moron employees when you to bestbuy remember...I deal with them 8 hours a day 4 or 5 days a week... Touche! --- Buffer